Right choice for New Car Service
The simple truth is that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the end of year car sales in hopes of a bargain or thinking about having your new car serviced in time for christmas? Here is some sound advice from Highton Automotive Services in Highton.
The buying of a new car is one of the most considerable investments most people make, so it is logical to make sure to give it the care it deserves. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The simple truth is that you are free to choose who can service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be told you must take the vehicle back to the dealer where you originally purchased it for service or repairs. Provided the work is completed to the manfufacturers specifications by a properly qualified person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Highton Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Highton Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Highton Automotive Services will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between manufacturer, statutory and extended warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So watch out for new car dealers who try to include “express” or “extended” warranties, often for free, when buying your new vehicle. Most of the time these ‘special’ warranties may include quite prohibitive restrictions or provisions, and are not always easily understandable. Many times these additional extras provide little or no additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealer.
Such additional extras are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or an increase in waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 7:30 am to 5:30 pm